How to cancel Netflix

Updated: October 10, 2026 · Last verified: October 10, 2026

Short answer

Go to netflix.com/cancelplan in a browser, choose Cancel, then Finish Cancellation. You can keep watching until the end of the billing period you've paid for. If there's no cancel option in your account, someone else bills you: an older account billed by Apple is canceled in iPhone Settings, and a Netflix package from a carrier or TV provider is canceled with that company.

First, check who bills you for Netflix

Where you cancel depends on who takes the payment. Netflix says to look at the Membership and Billing section of your Netflix account to see whether Apple bills you.

Netflix bills you directly (card, PayPal or gift card). This is the usual case, and the only one for anyone who joined or rejoined recently. Cancel on Netflix's website.
Apple bills you. Netflix no longer offers Apple billing to new or rejoining members, so this only applies to older accounts. You have to cancel through Apple.
A partner bills you. In the US, Netflix lists Cox, Comcast Xfinity, DirecTV, Dish, Frontier, Optimum, Spectrum, T-Mobile and Verizon as companies that add Netflix to their bill or include it in a package. Cancel with that company.

Netflix puts it simply: if you don't see the cancellation option in your account, you need to cancel with your payment partner.

Cancel Netflix in a browser (iPhone, iPad or computer)

Netflix's cancel instructions use its website; they don't describe canceling inside the iPhone app. Safari on your iPhone works fine.

Open the cancel page. In Safari or any browser, go to netflix.com/cancelplan and sign in. Netflix calls this the Manage your membership page.
Choose Cancel. Tap or click Cancel.
Finish Cancellation. Under Cancel, tap or click Finish Cancellation. If you're offered a one-month pause first, skip it to keep canceling.
Keep the confirmation email. Netflix sends a confirmation to the email address on the account. You can keep watching until the billing period ends.

Signing out or deleting the Netflix app doesn't cancel anything. Netflix says so on its cancel page.

Cancel Netflix billed through Apple

If your account still shows Apple billing, Netflix says you must cancel through Apple:

Open Settings on your iPhone and tap your name.
Tap Subscriptions.
Tap Netflix.
Tap Cancel Subscription. You might need to scroll down to find it.

Three things Netflix points out for Apple-billed accounts:

Cancel more than 24 hours before your renewal date, or the membership might renew.
After you cancel through Apple, the Netflix account is put on hold for 30 days and then fully canceled.
If you switched from Apple billing to another payment method since October 25, 2021, you must also cancel the Netflix subscription through Apple.

What happens after you cancel

You keep watching until the period ends. If you cancel with time left in your billing period, you can use Netflix until the account cancels automatically. An account that is already on hold closes immediately.
Netflix keeps your data for 24 months. Viewing activity, recommendations, ratings, account details and game saves stay available if you restart within that time. After 24 months Netflix deletes the account automatically.
Coming back is quick. Sign in (rather than signing up again) and restart; your profiles, My List and payment information are still there.
Extra members go too. If the main account is canceled, any extra member slots are canceled with it.
Charged again later? Netflix says the usual cause is someone with your password restarting the account, and suggests changing the password after you cancel.

Refunds, pausing and cheaper plans

Refunds. Netflix's cancel page doesn't offer money back for the time left. What it gives you is access until the period you paid for ends.
Pause instead. Start to cancel and you may see Pause for 1 Month. You aren't charged on the next billing date and the membership pauses for a month. Pauses can total three months. Netflix says the option isn't available for some payment methods, including gift cards and some partner payments.
Switch to a cheaper plan. You can move to a lower-priced plan from your account; the change takes effect on your next billing date.
Free trial. Netflix doesn't offer free trials, so there's no trial deadline to watch.

Know before Netflix renews

The hard part of canceling a streaming service is remembering to decide before the next charge. In Subs, add Netflix with its price and billing date and you get a reminder before each renewal, with a button that opens Netflix's cancel page. If you've stopped watching, the monthly check-in or a quick “what should I cancel?” to Ask Subs shows what dropping it would save you per year.

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Frequently asked questions

Does deleting the Netflix app cancel my membership?

No. Netflix says signing out of your account or deleting the app doesn't cancel it. Cancel at netflix.com/cancelplan, or through whoever bills you.

Why is there no cancel option in my Netflix account?

Because someone else bills you. Netflix says that if the cancellation option is missing, you need to cancel with your payment partner, such as Apple or a carrier or TV provider package.

Can I pause Netflix instead of canceling?

Often, yes. Netflix offers a one-month pause during the cancel steps, up to three months in total, though not for every payment method.

Will my profiles and watch history be there if I come back?

Yes, if you restart within 24 months. Netflix keeps your viewing activity, recommendations and profiles for that long, then deletes the account.

Can I still sign up for Netflix through Apple?

No. Netflix says Apple billing isn't available to new or rejoining customers. Existing Apple-billed accounts keep working and are canceled in iPhone Settings › Subscriptions.

Does Netflix have a free trial?

No. Netflix doesn't offer free trials.

Sources

The steps and facts on this page were last checked against the official pages below on October 10, 2026:

Companies change their menus and policies without notice. If something here no longer matches what you see, the official page is the final word.

Subs is an independent app. It is not affiliated with, endorsed by or sponsored by Netflix. The Netflix name is used only to identify the service this page describes.